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Dealing with a hands-off boss

By Rachel Zupek Farrell,

To some employees, working for an absentee boss is a dream come true. But in reality, working for someone so "hands-off" can hurt your career.

"A hands-off boss does an employee a disservice when the employee is unable or unwilling to fulfill her responsibilities and the boss does not step in to work with the employee to diagnose the problem and improve performance," says Bob Lazzarini, a member of the faculty at the Graduate Management Program at Antioch University Los Angeles. "It is the responsibility of the boss -- and the employee -- to engage each other, with the manager providing appropriate direction and support."

The reasons a boss may be absentee are many, says Bettina Seidman, career coach with Seidbet Associates, a career management company.
"They may not have management skills or perhaps they don't enjoy engaging with subordinates or getting involved in 'messy' interpersonal relationships," she says. "Sometimes individuals are promoted into management positions based on job expertise and don't understand the role." 

In the best of cases, perhaps your boss just trusts you to do the job and doesn't know you need more leadership.

"[Maybe the boss] believes that leaving you alone is exactly what's needed for you and your team to perform and develop most effectively," Lazzarini says. "Or perhaps your boss is leaving you alone because she thinks you know what to do, how to do it, and you have the resources and motivation you need to be successful without her becoming the dreaded micromanager."

Whatever the reason, a boss who's not much of a boss can be frustrating. Fortunately, there are ways you can cope with the situation. One obvious remedy is to take the situation into your own hands. Have a conversation about your needs and how your boss can help to support you, Lazzarini says.
"When in doubt, communicate," he says. "Being aware of one's own hands-off management practices is one thing. Having the time and presence of mind to communicate that awareness to you may be another thing entirely."

What you should not do is make assumptions about why your boss is MIA -- or even that she knows she's lacking leadership. Instead, manage up, Lazzarini suggests. 

"Manage up by contacting your boss and inviting a conversation. Take responsibility for sharing what you are experiencing, inviting your boss to help you think through what is needed -- including her more regular presence -- for you to perform more effectively," Lazzarini says. "Affirm your boss's engagement, and invite her to consider setting up a more regular opportunity to meet, since you find it helpful."

If neither of these tactics works, make the most of your situation with these two tips:

1. Do what you are supposed to be doing.
"No employee is well-served by saying, 'Well, you weren't here, boss, and I really didn't know what to do,'" Lazzarini says. "You may not know it, but there are lots of people, maybe even your boss, who are not getting enough of their boss's attention and direction. Figure out what needs to be done to advance the organization's mission, objectives and goals. Then do them, whether or not it's your job and irrespective of whether someone gave you direction."

2. Start doing things you would direct someone in your role to do if you were the boss.
Of course, make sure to not overreach to the point that you lose your job or bankrupt the organization, Lazzarini says.
"The sooner you begin to think like your manager and do the things a good boss would want you to do, whether told to do so or not, the sooner you'll be on your way to being recognized as someone who is ready for more responsibility and authority."
But ultimately, the fate of your career should not be blamed on an absentee boss, Lazzarini says.
"Remember that it takes two to tango. If you see your career, your department or your organization on the way to going down in flames because your boss is too hands-off, don't just stand there and watch. Step up, and invite the dialogue."




Preparing for your annual performance review

Last-minute foolproof tactics
 
By Alina Dizik, 

Performance review time can be nerve-racking, especially in a slow economy ridden with layoffs. Impartially evaluating your strengths and weaknesses is difficult, but it's an important part of progressing in your career. And of course, it's not always pleasant to hear from your boss about the ways you need to improve. 

Instead of feeling intimidated, take a more positive approach, suggests former human resources executive Liz Ryan, who runs the career consulting firm Ask Liz Ryan. "The annual review is one more opportunity to collect and claim the great things you're making happen at work," Ryan says. Not sure how to impress when it comes to your review? Here, experts weigh in on last-minute, foolproof tactics.

Go through your calendar
Use your Outlook calendar or journal to recall your most ambitious projects from the previous year. Using the calendar "will jog your memory to recall and write down the projects you've looked after and the other things you've accomplished on the job," Ryan says.

Include the unexpected
Not everything in your review has to link back to a larger project; note the various other ways you've been a valuable employee. "Don't forget to include times you saved the day, [like when] your company's biggest client was ready to bail, and you kept him onboard. Those are still huge accomplishments, even if they don't fit a project format," Ryan says.

Prioritize
Don't just bring a consecutively ordered bullet list of what you've done each month. Instead, think strategically about the accomplishments you'd like to highlight throughout your review. "Write down, in order of priority -- greatest impact on the company to least impact -- about 10 or 12 of these milestones, things that you did over the past year," Ryan suggests. 

Include details
Especially when you get nervous, it can be difficult to remember the crux of your accomplishments. As you prepare, jot down the most impressive details of each successful task. "Write a sentence or two about each one," Ryan says. Be sure to include any impressive sales numbers or qualitative results to help add weight to your accomplishments. 

Use the fourth quarter to wrap up long-term goals
With so many holidays and family obligations, the fourth quarter is the busiest time of the year, but taking time to complete the previous year's goals is key. Most people "get buried in day-to-day work and forget their higher and loftier ambitions under the pressure," Ryan says. If you don't think ahead, you risk approaching annual review time "with nothing to show for the last three months except that [you] showed up."

Keep track of feedback
Whether feedback takes place during review time or informally throughout the year, it's important to understand what your manager is trying to say. Take notes, pose questions and be conscious of the response you're getting. During and after the conversation "ask for feedback on your set of priorities so that you're working on the most critical issues, not sideline projects that no one cares about," Ryan says. During review time, refer to your manager's feedback throughout the year to further demonstrate improvement.

Come with a new annual plan
Thinking through your goals for the upcoming year is often the toughest part of a review, but understanding your role in a larger company context is also what can help set you apart as an employee. Consider what you want to tackle on the job and what you want for your own professional development, Ryan suggests. "You've got to lay out a plan for your manager -- you can't sit back and wait for him or her to tell you what your priorities should be."




What it's Like to Design Bachelor Pads

By Kaitlin Madden,

Why is it that even five years out of college, some guys still can't shake the frat-boy act? You know the type: seemingly grown men who still consider a cardboard box to be an appropriate substitute for a coffee table, believe the only decoration a room needs is a flat-screen TV, and -- instead of throwing them away -- opt to display their empty liquor bottles like trophies on their bookshelves.

Taylor Spellman, owner of New York City-based interior design firm August Black, hopes to enlighten these perpetual dorm-dwellers. Spellman founded her guys-only interior design firm in 2008, based on the belief that most men don't want their apartments to be a mess; they just don't know how to decorate and organize them properly. So she set out on her mission to bring stylish décor to men everywhere, one bachelor pad at a time. 

Below, Spellman tells us what it's like to be the owner of August Black:

CareerBuilder: As an interior designer and small-business owner, what does your job entail? What do you do on a daily basis?
Taylor Spellman: As a small-business owner, you have to be comfortable wearing many hats. Every day there are the challenges of running a small business such as invoicing, general accounting and prospecting for new clients. Then there's the more fun side of the business, which is the actual interior design element that includes picking paint colors, fabrics and shopping for goods. On a daily basis, I am constantly switching back and forth between the left-brain business side and the right-brain creative side.

We heard you had no formal training in interior design. If this is true, how did you become successful in your industry? Is it something you've always had a knack for?
It is true that I had no formal training. When I was deciding if I wanted to go to school or just dig in and get to work, I read an old Zen saying that said, "Leap and the net will appear." I decided to leap -- and the net has certainly appeared!
You can have all the schooling in the world, but if you don't have that confidence and faith in yourself, you will still get nowhere. I think I have always had a knack for it, and after decorating so many apartments for friends I suddenly thought, "Wait, I could be getting paid for this!" 
Ultimately, I think we have excelled in the industry, especially in such a competitive environment like New York City, because we are capitalizing on a niche. I think it helps any business to get off the ground when you're able to home in on an untapped market.

What prompted you to actually start your company, and in the middle of a recession, no less?
I was prompted to start the company because I was ready to launch a real career that I was passionate about, compared to a job that simply paid the bills. Before I went off on my own, I was working for quite possibly the meanest human on the planet ("The Devil Wears Prada" style) and I knew that the challenges I would face in opening a business (even in a recession) would be cake compared to my old job and would also be a lot more rewarding.

What's it like to run your own business? Is it all it's cracked up to be?  Is it more than it's cracked up to be?
My father is also an entrepreneur and when I was a kid he'd always say, "I'd rather work 100 stressful hours for myself than 50 for someone else." Now that I run my own business, I understand what he was saying. It is all it's cracked up to be in that you get 100 percent of the credit when things go well and the work is really fulfilling because you are so invested in the process from start to finish. Also, even when I am feeling an exorbitant amount of stress and pressure, that is another good thing about being your own boss -- job security. I never walk into the office wondering if I'm going to get fired.

When did you realize your business was a success?
After the first year of being open (in the height of the recession) had come to a close and I realized we were profitable.

Have you ever encountered a particularly trying client or project? How did you handle it?
Seeing as I work with extremely successful, high-powered men who are used to getting their own way, I have definitely had my fair share of trying clients. It's par for the course, so I handle it by trying to have a good attitude, a good work ethic and a thick, thick skin.

What advice do you have for people who want to start their own business, but may be afraid, or may not have the educational background typically needed for the industry they're interested in? 
When it comes down to it, if you want to do it you will, and if you want to make excuses for why it won't work, you'll do  that, too. It's all a matter of what you decide in your mind. So don't waste energy being afraid, as that will get you nowhere. Decide what you want and map out the plan on how you're going to get there. 

Interested in becoming an interior designer?  According to the Bureau of Labor Statistics:
  • Employment for interior designers is expected to grow faster than average (19 percent) through 2018.

  • Job competition for interior designers is expected to be keen. Those with degrees in the field and related experience are expected to have the best job opportunities.

  • Interior designers are often  self-employed.