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The do's and don'ts of befriending higher-ups

By Kaitlin Madden,

Whether you work for a large corporation or a small business, you probably feel at least a little intimidated by your company's executive team. After all, they not only call the shots, but they essentially hold your job security and the future of your career in their hands.

As daunted as you may feel at the prospect of networking with your organization's higher-ups, getting to know them could be one of the best things you do for your career.

"It is quite worthwhile to get to know senior leaders [at your company]," says John Millikin, clinical professor of management at Arizona State University's W.P. Carey School of Business and former vice president of human resources at Motorola. "From the leader's standpoint, by getting to know you as more than a name on a roster, he or she can have a face and personality in mind when making decisions that might affect you and your job. You, conversely, begin to have a clearer understanding of who this leader is and how she or he thinks. This can be very helpful in better aligning your actions with the goals of the firm. The leader may also gain from a connection with you, because he or she is getting an unfiltered view from the 'floor,' which can be very helpful."

So how do you form relationships with the upper management at your company? Consider the do's and don'ts of networking up. 

Do find a mentor: Having a mentor in a management position at your company is helpful, because he can introduce you to other executives with whom you may not have a chance to interact.
"From my experience, working in a corporate position as a banker for many years, networking with higher-ups works," says Alexandra Figueredo, motivation and success coach and author of "Sculpt Your Life From Sketch to Masterpiece." "I was mentored by a senior officer, and she pushed me to meet periodically with every one of the senior executives at my company. I was scared to death at first. But within a few months, I was meeting with the top five executives of my company, including the CEO and [chief financial officer]. Eventually, I used their insight and guidance to get promoted within the company."

Don't be a brown-noser: Though networking up is a good career strategy, trying to get an "in" with management shouldn't monopolize your workday. You don't want to develop a reputation as the office politico -- that won't sit well with colleagues or executives.
"Building relationships and networking within an organization can be quite important in a career," Millikin says. "But that doesn't mean that you should spend all your time playing politics in the negative sense of the word. Good working relationships facilitate communication and understanding in an organization, enhancing efficiency. Carried to an extreme, of course, it can become counterproductive. Relationships need to be sincere and transparent. Nobody likes someone who is obviously ingratiating and always agreeing with the boss."

Do create opportunities to network: If you don't have a chance to interact with your CEO on a daily basis, look for ways to do so outside of work. "Employees can network with executives in their own companies by joining and/or heading up committees that are companywide that will have to report to upper management," says Cheryl Palmer, owner of career-coaching firm Call to Career. "This will give employees visibility with the higher-ups as well as networking opportunities."
Other places to "run into" executives? The company gym, office-sponsored happy hours and corporate charity events. 

Don't flaunt your connections: "It might make colleagues uncomfortable if you are chummy with the CEO or other senior people, so you want to make sure you're not gloating about the relationship, or you're not using it as an excuse to not pull your own weight," says Carolina Ceniza-Levine, co-founder of career-coaching firm SixFigureStart. 

Do prepare for meetings with executives: If you have the opportunity to meet with a company executive, make the most of it. "It's important to think strategically about the meeting," says Bobbie LaPorte, founder of leadership development firm RAL & Associates and former executive at GE and IBM. "In order to prepare, define your goal in meeting with them and assess what expertise, insight [and] connections you can potentially offer them -- we all have something to offer. Bring an agenda or plan to the meeting."
LaPorte also suggests researching the executive you're meeting with through LinkedIn or company information, so you can find out who the person is, what she likes to do and what goals she has for the company.
Adds Ceniza-Levine, "Keep abreast of what's happening in your company and industry, so you will have something to talk about when you do inevitably meet senior people."




Discussing politics in the office: Asking for trouble?

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By Kaitlin Madden,

At work, there are some topics of conversation that need to be approached cautiously, if at all. Your definitive list of "reasons why your boss sucks," your religious beliefs and your feelings about "The Real Housewives," for example, are all probably better left off of the conversation menu. Expressing your views on these polarizing topics can lead to some pretty intense discussions.

Another topic that's taboo at the office? Politics. Like trying to argue the merit of Teresa Giudice to a "RHONJ" hater, telling a Republican colleague that there's much more to President Barack Obama than a soulful set of pipes is just asking for an argument. And who wants to spend an entire afternoon passive-aggressively arguing with a co-worker?

A lot of people, apparently. According to CareerBuilder's new survey on talking politics at the office, 36 percent of workers admit to discussing politics at work, while 46 percent say they plan to talk about this year's presidential election with their co-workers.

Though not all political discussions lead to bickering, play with fire and eventually you're going to get burned. Of those who confessed to playing David Gregory's advocate in the office, 23 percent said it led to a heated debate or a fight with a colleague.

If you just can't help but get excited each time Mitt Romney wins another red state, keep an open mind and respectful demeanor if you decide to discuss it at the office.

"Most workers opt to keep political debates outside of the workplace," says Rosemary Haefner, vice president of human resources at CareerBuilder. "Anytime you're dealing with subject matter that is sensitive or potentially inflammatory, it's important to always be respectful of your colleagues' opinions and avoid emotionally charged exchanges."

Joseph Grenny, co-author of the New York Times bestseller, "Crucial Conversations," agrees that politics can be a touchy subject for a lot of people, and keeping a level head during these conversations is key. "Look at the situation from your co-worker's perspective by asking yourself why a reasonable and rational person would hold that political view. While you don't have to agree with their view, you can still acknowledge that it is valid."

Have a tendency to let your strong opinions get the best of you? Make it through election year with your work relationships intact by following these additional tips: 

1. Look for areas of agreement. "Begin by reinforcing the basic values and purposes you hold in common," Grenny says. "Let your co-worker know you share common goals, even if your preferred tactics for achieving them differ."

2. Focus on facts. "We've all become masters at spin detection, and none of us like when people exaggerate, twist and spin the facts. Consider the source of your facts, and ask your co-worker to do the same," Grenny says.

3. Keep it safe by looking for signs of silence or violence. "If your co-worker grows quiet or starts to become defensive, step out of the content of the discussion and restore safety," Grenny says. "Reinforce your respect for them, and remind them of the broader purpose you both share."





Help! I don't get enough direction from my boss

By Ritika Trikha,

Right now, every job opening gets about seven eligible applicants*, which means you can't afford to do anything but your best work. If that means asking for more direction from your boss, don't be shy, or you might just shy away from having a job.

Whether you have an absentee, extremely busy or downright horrible boss, there are a few tactful ways to get more guidance from your hands-off manager.

First, be realistic. Chances are your boss doesn't have time to make you his protégé, offering step-by-step guidance on your tasks. Find a balance that works for both you and your boss. For every inch that your boss gives you, stretch your own skills as a self-starter to be as efficient as possible. Consider these seven tips to adapt to a laissez-faire manager and become a go-getter:

1. Be mindful of her time. You can extract more information from your boss if you pay attention to her schedule. Is there a particular time in the day when she is less busy, maybe just after lunch or as the day is winding down? If you discuss your project with your boss willy-nilly, you may be interrupting.

2. Craft good questions. After you've delved into the project, write up a list of questions and then rewrite them in as few words as possible. This way, you'll ask questions that tackle the core of the project as concisely as possible.
You should not ask for direction without first trying to understand the task at hand. You'll go much further if you can discuss the project with the higher-ups by asking questions like, "Here's my understanding of the project; is this what you're looking for?" versus, "What should I do?" or, "How should I start?"

3. Practice self-starting. Being a self-starter is a coveted attribute, especially for those looking to attain leadership roles. It means that you're capable of identifying tasks to be completed and seeing them through to produce positive results with minimum cost of management time.

4. Don't butt heads. While becoming a self-starter means running with your ideas to complete a task, make sure that your ideas don't conflict with your boss's ideas. If he has a different method in mind, abide by his suggestion, to show that you're a team player. Most of all, aim to stay on the same page.

5. Set personal deadlines. Once you have a handle on the project, push yourself by creating short deadlines -- especially if you work best under pressure. Allowing ample time may leave too much room for procrastination.

6. Don't fear failure. If you find yourself way off base during a project, figure out what went wrong and do your best to apply the lesson to projects in the future.

7. Schedule performance reviews. After you've completed a few projects, schedule a meeting with your boss to ask for feedback on how you've been doing. This is the only way to know where you stand. Remember: In the office, no news is not good news, so prepare for your performance review.